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Terms and Conditions

Effective Date: [Insert Date]

Welcome to The Paving Vault. By accessing our website or placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing our products. 

1. About Us

The Paving Vault is a UK supplier of premium porcelain paving, natural stone and outdoor landscaping products.

Business Address:
The Paving Vault
Lyncastle Road
Appleton
Warrington WA4 4RE

Telephone: 07961 716971

Email: dan@thepavingvault.co.uk 

2. Use of Our Website

By using this website, you agree to:

  • Use the website only for lawful purposes.
  • Provide accurate and up-to-date information when placing an order or making an enquiry.
  • Not interfere with the security, functionality or operation of the website.
  • Not attempt to gain unauthorised access to any part of the website or its systems.

We reserve the right to suspend or restrict access to the website if these terms are breached. 

3. Product Information

We make every effort to ensure product descriptions, specifications and images are accurate.

Please note:

  • Natural stone products will vary in colour, texture, veining and surface finish.
  • Product photographs are intended as a guide only and may differ slightly depending on screen settings and lighting conditions.
  • We recommend ordering samples before placing a full order.

These natural variations are not considered manufacturing defects.

4. Pricing

All prices displayed on our website are shown in Pounds Sterling (£).

Prices may change without notice, but any confirmed order will be charged at the price shown at the time of purchase.

Unless otherwise stated, prices may exclude delivery charges, which will be calculated during checkout. 

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

  • Decline any order.
  • Cancel orders due to pricing errors or product availability.
  • Contact you if additional information is required before processing your order.

Once your order has been accepted, you will receive an order confirmation. 

6. Payment

Payment must be received before goods are dispatched unless alternative arrangements have been agreed.

We use secure payment providers to help protect your payment information. 

7. Delivery

Delivery times are estimates and may vary depending on stock availability, location and external courier services.

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur beyond our control.

Please inspect all goods upon delivery and notify us promptly of any damage or shortages. 

8. Samples

Samples are intended to help customers assess the colour, texture and finish of a product before placing a full order.

While every effort is made to ensure samples accurately represent the final product, natural stone may vary due to its unique characteristics.

9. Returns & Refunds

Returns and refunds are subject to our Returns & Refunds Policy.

Please refer to that policy for information regarding damaged goods, returns, exchanges and refund eligibility.

10. Limitation of Liability

To the fullest extent permitted by law, The Paving Vault shall not be liable for:

  • Indirect or consequential losses.
  • Delays caused by third-party carriers.
  • Damage resulting from incorrect installation, misuse or failure to follow recommended installation practices.
  • Natural variations in stone products.

Nothing in these Terms limits your statutory consumer rights. 

11. Intellectual Property

All website content, including text, graphics, logos, images and design elements, is the property of The Paving Vault unless otherwise stated.

No content may be copied, reproduced or distributed without prior written permission. 

12. Third-Party Links

Our website may contain links to external websites for your convenience.

We are not responsible for the content, privacy practices or availability of third-party websites.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use and protect your data.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, legal obligations or website services.

The latest version will always be published on this page with the updated effective date.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from the use of this website or the purchase of our products shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

The Paving Vault
Lyncastle Road
Appleton
Warrington WA4 4RE

Phone: 01925 967397

Email: sales@thepavingvault.co.uk